Mantiene Tlalnepantla la certificación ISO 9001:2015 en sus procesos de atención al ciudadano

  • Los procesos calificados son el CAIC, la Unidad de Transparencia, Acceso a la Información Pública y Protección de Datos Personales, y “Respuesta en 24 Horas”.
  • Este logro garantiza a los tlalnepantlenses atención y servicios de calidad, eficientes y efectivos.

Constancia de la calidad, eficiencia y eficacia, Tlalnepantla mantuvo su Certificación ISO 9001:2015 por los procesos del Centro de Atención Integral al Ciudadano (CAIC), la Unidad Municipal de Transparencia, Acceso a la Información Pública y Protección de Datos Personales, así como del programa “Respuesta en 24 Horas”.

“En tres años hemos atendido cada uno de los 10 ejes rectores que nos planteamos al inicio de la administración 2016-2018, y hoy la empresa American Trust Register (ATR), certifica que cumplimos con los objetivos”, afirmó.

Y reiteró su compromiso de seguir trabajando hasta el último día de su gestión, atendiendo cada una de las demandas de la población, para procurarles una mejor calidad de vida.

Ante Luis Carlos Martínez Quiñones, subdirector comercial de ATR, Ugalde Alegría resaltó el impacto de este logro gubernamental, ya que los ciudadanos tienen la certeza de que reciben atención y servicios de calidad.

Destacó el trabajo de los titulares y servidores públicos del CAIC; de la Unidad Municipal de Transparencia, Acceso a la Información Pública y Protección de Datos Personales; de Servicios Urbanos, el Organismo de Agua OPDM y del Instituto de Salud, estas tres últimas áreas, las responsables de operar el programa “Respuesta en 24 Horas”.

Detalló que en lo que respecta al CAIC, en los tres años de gobierno se atendieron satisfactoriamente más de 186 mil peticiones ciudadanas; en tanto que la Unidad de Transparencia atiendo satisfactoriamente las peticiones de información, cumpliendo así con el eje rector de ser un gobierno transparente y de rendición de cuentas.

El subdirector comercial de ATR, Luis Carlos Martínez Quiñones, reconoció el esfuerzo y compromiso de la alcaldesa Denisse Ugalde y de cada una de las áreas involucradas, para mantener la certificación en dichos procesos, ya que para conservarla se requiere cumplir los objetivos planteados por la administración 2016-2018.

Por su parte, la secretaria técnica de la Presidencia, Angélica García Arriaga, informó que para alcanzar esta meta, se desarrollaron cuatro etapas: la capacitación del personal de las áreas involucradas, la implementación de nuevas medidas para detectar fallas, auditorías internas y finalmente, auditorías externas a cargo de American Trust Register.

A la ceremonia de entrega de constancias asistieron los titulares del CAIC, Patricia García; de la Unidad de Transparencia, Acceso a la Información Pública y Protección de Datos Personales, Lluvia de Berenice Torres; de Servicios Urbanos, Horacio Reyes; del OPDM, Rodolfo Martínez; y del Instituto de Salud, Rosaura Juárez.

533 Comments

  1. Pretty nice post. I just stumbled upon your weblog and wanted to say that I’ve really enjoyed surfing around your blog posts. After all I’ll be subscribing in your feed and I am hoping you write again very soon!

  2. Good site! I truly love how it is easy on my eyes it is. I am wondering how I might be notified when a new post has been made. I’ve subscribed to your RSS which may do the trick? Have a great day!

  3. If most people wrote about this subject with the eloquence that you just did, I’m sure people would do much more than just read, they act. Great stuff here. Please keep it up.

  4. I had fun reading this post. I want to see more on this subject.. Gives Thanks for writing this nice article.. Anyway, I’m going to subscribe to your rss and I wish you write great articles again soon.

  5. Best American Healthcare University online surgical technician training is far superior to other online Surgical Technician programs because it includes the training, exam review and national certification exams. Register with Confidence and attend a nationally accredited, but affordable program. In just 4 months, you can complete the surgical technician program from the comfort of your home without a loan on your neck. Enroll now at https://www.bestamericanhealthed.com/surgical-technician

  6. Great post. I was checking constantly this blog and I’m impressed! Very useful info specifically the last part 🙂 I care for such info much. I was looking for this certain information for a very long time. Thank you and good luck.

  7. Howdy I wanted to write a new remark on this page for you to be able to tell you just how much i actually Enjoyed reading this read. I have to run off to work but want to leave ya a simple comment. I saved you So will be returning following work in order to go through more of yer quality posts. Keep up the good work.

  8. Hello, I think your blog might be having browser compatibility issues. When I look at your website in Chrome, it looks fine but when opening in Internet Explorer, it has some overlapping. I just wanted to give you a quick heads up! Other than that, awesome blog!

  9. Your thing regarding creating will be practically nothing in short supply of awesome. This informative article is incredibly useful and contains offered myself a better solution to be able to my own issues. Which can be the specific purpose MY PARTNER AND I has been doing a search online. I am advocating this informative article with a good friend. I know they are going to get the write-up since beneficial as i would. Yet again many thanks.

  10. have already been reading ur blog for a couple of days. really enjoy what you posted. btw i will be doing a report about this topic. do you happen to know any great websites or forums that I can find out more? thanks a lot.

  11. I was suggested this website by my cousin. I am not sure whether this post is written by him as no one else know such detailed about my difficulty. You are wonderful! Thanks!

  12. I seriously love your blog.. Very nice colors & theme. Did you develop this site yourself? Please reply back as I’m attempting to create my very own website and would love to know where you got this from or what the theme is named. Thanks.

  13. We absolutely love your blog and find the majority of your post’s to be exactly what I’m looking for. Do you offer guest writers to write content to suit your needs? I wouldn’t mind composing a post or elaborating on a number of the subjects you write about here. Again, awesome weblog!

  14. Oh my goodness! Impressive article dude! Many thanks, However I am experiencing difficulties with your RSS. I don’t understand why I can’t subscribe to it. Is there anybody else getting identical RSS problems? Anybody who knows the answer can you kindly respond? Thanx.

  15. When I initially commented I seem to have clicked on the -Notify me when new comments are added- checkbox and from now on every time a comment is added I receive four emails with the exact same comment. Is there an easy method you are able to remove me from that service? Cheers.

  16. A fascinating discussion is definitely worth comment. I do believe that you need to write more about this subject matter, it may not be a taboo matter but typically people don’t speak about these subjects. To the next! Many thanks.

  17. I truly love your blog.. Very nice colors & theme. Did you make this amazing site yourself? Please reply back as Iím planning to create my own blog and want to learn where you got this from or what the theme is called. Appreciate it!

  18. Hello there I am so delighted I found your weblog, I really found you by mistake, while I was searching on Google for something else, Anyhow I am here now and would just like to say cheers for a remarkable post and a all round exciting blog (I also love the theme/design), I don’t have time to browse it all at the moment but I have book-marked it and also included your RSS feeds, so when I have time I will be back to read a lot more, Please do keep up the superb work.

  19. Abnormal this put up is totaly unrelated to what I was searching google for, but it surely used to be listed at the first page. I suppose your doing one thing proper if Google likes you adequate to place you at the first page of a non similar search.

  20. May I simply say what a relief to find a person that actually understands what they are discussing on the net. You definitely know how to bring an issue to light and make it important. A lot more people have to read this and understand this side of the story. It’s surprising you aren’t more popular given that you certainly have the gift.

  21. I truly love your website.. Pleasant colors & theme. Did you create this website yourself? Please reply back as I’m looking to create my own blog and would love to learn where you got this from or what the theme is called. Many thanks!

  22. You are so interesting! I do not suppose I have read through a single thing like this before. So wonderful to find somebody with original thoughts on this issue. Really.. thanks for starting this up. This web site is something that is required on the internet, someone with some originality.

  23. Spot on with this write-up, I absolutely feel this website needs a lot more attention. I’ll probably be back again to read through more, thanks for the advice!

  24. Hi there! I could have sworn I’ve been to your blog before but after browsing through some of the articles I realized it’s new to me. Anyhow, I’m definitely happy I stumbled upon it and I’ll be book-marking it and checking back frequently!

  25. I’m very pleased to discover this website. I wanted to thank you for your time for this particularly wonderful read!! I definitely really liked every bit of it and i also have you saved as a favorite to look at new stuff on your blog.

  26. Luxury glass cruise Dubai most famous trip with buffet dinner for tourist in Dubai, it is luxury marina glass cruise. We are Dubai based company offering best glass cruise dinner trips with luxurious facilities. The trip will start at 8:00 pm with or without pickup from your Home/Hotel.

  27. I’m more than happy to discover this page. I want to to thank you for your time for this particularly fantastic read!! I definitely enjoyed every little bit of it and i also have you book-marked to look at new information in your site.

  28. A fascinating discussion is worth comment. There’s no doubt that that you need to write more about this issue, it may not be a taboo matter but usually folks don’t speak about these subjects. To the next! Cheers!

  29. I cannot thank you more than enough for the blogposts on your website. I know you set a lot of time and energy into these and truly hope you know how deeply I appreciate it. I hope I’ll do a similar thing person sooner or later.

  30. whoah this weblog is great i really like studying your articles. Stay up the great work! You already know, lots of persons are looking round for this information, you can aid them greatly.

  31. This is the perfect blog for anyone who wishes to find out about this topic. You know so much its almost hard to argue with you (not that I personally will need to…HaHa). You definitely put a new spin on a topic that has been discussed for years. Great stuff, just great.

  32. After I initially left a comment I appear to have clicked on the -Notify me when new comments are added- checkbox and from now on whenever a comment is added I recieve four emails with the same comment. Perhaps there is an easy method you can remove me from that service? Thanks.

  33. An impressive share! I have just forwarded this onto a coworker who had been conducting a little homework on this. And he actually ordered me lunch simply because I found it for him… lol. So allow me to reword this…. Thanks for the meal!! But yeah, thanx for spending some time to talk about this topic here on your internet site.

  34. Your style is very unique in comparison to other people I’ve read stuff from. Many thanks for posting when you’ve got the opportunity, Guess I’ll just bookmark this page.

  35. I know this is not exactly on topic, but i have a blog using the blogengine platform as well and i’m having issues with my comments displaying. is there a setting i am forgetting? maybe you could help me out? thank you.

  36. Having read this I thought it was rather enlightening. I appreciate you finding the time and energy to put this informative article together. I once again find myself spending way too much time both reading and posting comments. But so what, it was still worthwhile!

  37. I would really like to appreciate the endeavors you cash in on written this article. I’m going for the similar best product from you finding out in the foreseeable future as well. Actually your creative writing abilities has urged me to begin my very own blog now. Genuinely the blogging is distributing its wings rapidly. Your write down is often a fine illustration showing it.

  38. I was very pleased to find this website. I wanted to thank you for ones time for this particularly wonderful read!! I definitely really liked every bit of it and I have you saved to fav to look at new information on your web site.

  39. Can I just say what a relief to uncover someone that really understands what they are talking about online. You certainly know how to bring a problem to light and make it important. More and more people need to read this and understand this side of your story. It’s surprising you are not more popular because you certainly possess the gift.

  40. An interesting discussion is worth comment. I do think that you ought to publish more on this issue, it may not be a taboo matter but usually people do not speak about such subjects. To the next! Kind regards.

  41. Aw, this was a really good post. Finding the time and actual effort to make a top notch article… but what can I say… I put things off a whole lot and never manage to get nearly anything done.

  42. While this issue can vexed most people, my thought is that there has to be a middle or common ground that we all can find. I do value that you’ve added pertinent and sound commentary here though. Thank you!

  43. Having read this I thought it was rather informative. I appreciate you spending some time and effort to put this information together. I once again find myself spending a significant amount of time both reading and commenting. But so what, it was still worth it.

  44. Hey, I simply hopped over to your website by way of StumbleUpon. No longer one thing I’d normally learn, but I preferred your thoughts none the less. Thanks for making one thing worth reading.

  45. Hello there! This post couldn’t be written any better! Looking through this article reminds me of my previous roommate! He always kept talking about this. I most certainly will send this information to him. Pretty sure he will have a very good read. I appreciate you for sharing!

  46. You’re so interesting! I do not suppose I’ve truly read something like this before. So nice to find another person with unique thoughts on this subject matter. Seriously.. thanks for starting this up. This site is something that’s needed on the web, someone with some originality.

  47. I have to say this post was certainly informative and contains useful content for enthusiastic visitors. I will definitely bookmark this website for future reference and further viewing. cheers a bunch for sharing this with us!

  48. This is the perfect site for everyone who wants to understand this topic. You realize so much its almost tough to argue with you (not that I really would want to…HaHa). You certainly put a brand new spin on a subject which has been discussed for ages. Great stuff, just great.

  49. May I simply say what a comfort to uncover someone who really understands what they’re talking about on the web. You certainly understand how to bring a problem to light and make it important. A lot more people need to look at this and understand this side of the story. It’s surprising you are not more popular because you surely possess the gift.

  50. Unquestionably believe that which you said. Your favorite reason seemed to be on the net the easiest thing to be aware of. I say to you, I certainly get annoyed while people consider worries that they plainly don’t know about. You managed to hit the nail on the head. Will probably be back to get more. Thanks

  51. whoah this weblog is great i really like studying your articles. Stay up the great work! You already know, lots of persons are looking round for this information, you can aid them greatly.

  52. Oh my goodness! Impressive article dude! Thanks, However I am encountering difficulties with your RSS. I don’t know why I am unable to join it. Is there anyone else getting similar RSS issues? Anyone that knows the answer can you kindly respond? Thanks!!

  53. Amazing! Your site has quite a few comment posts. How did you get all of these bloggers to look at your site I’m envious! I’m still studying all about posting articles on the net. I’m going to view pages on your website to get a better understanding how to attract more people. Thank you!

  54. When I originally left a comment I appear to have clicked on the -Notify me when new comments are added- checkbox and now each time a comment is added I receive 4 emails with the same comment. There has to be a way you can remove me from that service? Kudos.

  55. I had fun reading this post. I want to see more on this subject.. Gives Thanks for writing this nice article.. Anyway, I’m going to subscribe to your rss and I wish you write great articles again soon.

  56. Hi, I do think this is an excellent blog. I stumbledupon it 😉 I will come back yet again since i have book marked it. Money and freedom is the best way to change, may you be rich and continue to help others.

  57. Hi there, I believe your blog may be having internet browser compatibility issues. When I look at your web site in Safari, it looks fine but when opening in IE, it has some overlapping issues. I just wanted to provide you with a quick heads up! Aside from that, fantastic site!

  58. Hello there! I could have sworn I’ve been to this web site before but after looking at some of the posts I realized it’s new to me. Regardless, I’m certainly delighted I stumbled upon it and I’ll be book-marking it and checking back regularly.

  59. An impressive share! I have just forwarded this onto a colleague who was doing a little research on this. And he actually bought me lunch due to the fact that I found it for him… lol. So allow me to reword this…. Thank YOU for the meal!! But yeah, thanks for spending the time to talk about this issue here on your site.

  60. The post is absolutely fantastic! Lots of great info and inspiration, both of which we all need! Also like to admire the time and effort you put into your website and detailed info you offer! I will bookmark your website!

  61. Greetings! This is my first visit to your blog! We are a collection of volunteers and starting a new initiative in a community in the same niche. Your blog provided us beneficial information. You have done a wonderful job!

  62. I cannot thank you more than enough for the blogposts on your website. I know you set a lot of time and energy into these and truly hope you know how deeply I appreciate it. I hope I’ll do a similar thing person sooner or later.

  63. Having read this I believed it was really informative. I appreciate you finding the time and effort to put this content together. I once again find myself spending a lot of time both reading and posting comments. But so what, it was still worth it.

  64. Hello there! I could have sworn Iíve been to this site before but after browsing through a few of the articles I realized itís new to me. Nonetheless, Iím definitely happy I discovered it and Iíll be book-marking it and checking back often!

  65. This is the perfect web site for everyone who wants to understand this topic. You realize so much its almost hard to argue with you (not that I really will need toÖHaHa). You definitely put a brand new spin on a subject that has been written about for decades. Excellent stuff, just excellent!

  66. I really love your site.. Very nice colors & theme. Did you create this website yourself? Please reply back as Iím attempting to create my very own website and want to know where you got this from or exactly what the theme is called. Kudos!

  67. When I initially commented I appear to have clicked on the -Notify me when new comments are added- checkbox and from now on every time a comment is added I get 4 emails with the exact same comment. Perhaps there is an easy method you are able to remove me from that service? Cheers!

  68. I just couldn’t leave your website before suggesting that I really enjoyed the usual information an individual supply on your visitors? Is gonna be back often in order to investigate cross-check new posts

  69. The very next time I read a blog, Hopefully it does not fail me just as much as this one. After all, Yes, it was my choice to read, but I truly thought you would probably have something useful to say. All I hear is a bunch of whining about something you could possibly fix if you were not too busy searching for attention.

  70. Oh my goodness! Incredible article dude! Thank you so much, However I am encountering troubles with your RSS. I donít understand why I cannot subscribe to it. Is there anybody having similar RSS problems? Anybody who knows the solution can you kindly respond? Thanks!!

  71. I truly love your site.. Pleasant colors & theme. Did you develop this site yourself? Please reply back as Iím trying to create my very own site and would like to know where you got this from or what the theme is named. Appreciate it!

  72. Good post. I learn something totally new and challenging on sites I stumbleupon everyday. It will always be useful to read through articles from other writers and practice a little something from other sites.

  73. Having read this I thought it was very informative. I appreciate you spending some time and energy to put this informative article together. I once again find myself personally spending a significant amount of time both reading and commenting. But so what, it was still worth it!

  74. I blog frequently and I seriously appreciate your content. This great article has truly peaked my interest. I’m going to bookmark your site and keep checking for new information about once a week. I opted in for your Feed as well.

  75. The next time I read a blog, I hope that it does not fail me just as much as this particular one. I mean, I know it was my choice to read through, however I truly believed you would probably have something interesting to say. All I hear is a bunch of whining about something that you can fix if you weren’t too busy searching for attention.

  76. Hi, I do think this is a great site. I stumbledupon it 😉 I will come back once again since I saved as a favorite it. Money and freedom is the greatest way to change, may you be rich and continue to help other people.

  77. That is really fascinating, You’re an excessively skilled blogger. I’ve joined your rss feed and look forward to in the hunt for extra of your magnificent post. Additionally, I’ve shared your website in my social networks!

  78. เบทฟิก28 นำความโชคดีของท่านมาลงกับ สล็อตออนไลน์ของเราสิ betflixsupervip ด้วยเกมที่หลากหลายให้เล่น แนวเกมส์ที่สนุก พร้อมที่จะบริการลูกค้าทุกท่านให้ไปได้ไกลที่สุด แตกล้านจ่ายล้าน แน่นอนมั่นใจที่นี่ที่เดียว betflixsupervip.com

  79. Your idea is outstanding; the issue is something that not enough persons are speaking intelligently about. I’m very happy that I stumbled throughout this in my seek for one thing regarding this.

  80. Have you given any kind of thought at all with converting your current web-site into French? I know a couple of of translaters here that will would certainly help you do it for no cost if you want to get in touch with me personally.

  81. อยากเล่นสล็อตมันส์ พร้อมบริการตลอด 24 ชั่วโมง ลูกค้าสามารถเลือกเล่นได้หลากหลายเกมจุใจๆ ด้วย pg slot , joker slot , slotxo , pragmatic game, และอื่นๆอีกมากกว่า 2000 เกม!เกมยิงปลาทดลองเล่น

  82. เกมสล็อตออนไลน์ ที่จะพาทุกท่านสัมผัสกับ แจ็คพอตแตกง่ายๆ ด้วยเกมที่หลากหลายให้เล่น แนวเกมส์ที่สนุก พร้อมที่จะบริการลูกค้าทุกท่านให้ไปได้ไกลที่สุด แตกล้านจ่ายล้าน แน่นอนมั่นใจที่นี่ที่เดียว ติดตั้ง-สล็อต-xo

Leave a Reply

Tu dirección de correo no será publicada.